These terms and conditions of sale (the “Terms”) apply to all consulting, creative and communication services provided by Andy Chansel, sole proprietor (EI) trading as Le Cavalier Bleu, 1 montée du Plateau, 13007 Marseille, France, SIRET 900 685 116 00015 (the “Agency”), on behalf of its business clients (the “Client”). Any order implies unreserved acceptance of these Terms, which prevail over any other document of the Client, unless otherwise agreed in writing.
1. Quotes and orders
Each service is subject to a detailed quote specifying its scope, deliverables, provisional schedule and price. The quote is valid for 30 days from its date of issue. The order becomes firm upon receipt of the quote, dated, signed and marked “bon pour accord” (approved), together with the agreed deposit. Any service not mentioned in the quote will be subject to an additional quote.
2. Prices and payment terms
Prices are expressed in euros excluding tax. Applicable VAT is added at the current rate. Unless otherwise stated in the quote, a deposit of 30% of the total amount is payable upon ordering, with the balance invoiced upon delivery. For long-term or recurring assignments, staged or monthly invoicing may be provided for in the quote.
Invoices are payable within 30 days of their date of issue, by bank transfer. No discount is granted for early payment. In accordance with Article L.441-10 of the French Commercial Code, any late payment automatically incurs late-payment penalties equal to the interest rate applied by the European Central Bank to its most recent refinancing operation plus 10 percentage points, as well as a fixed recovery fee of €40. The Agency reserves the right to suspend any services in progress until all amounts due have been paid in full.
3. Client obligations
The Client undertakes to provide, within the agreed timeframes, all the information, content and approvals required for the proper performance of the service. The Client warrants that it holds the rights to the materials it provides (texts, images, logos, trademarks) and indemnifies the Agency against any third-party claim in this respect. Any delay in providing these materials postpones the delivery schedule accordingly.
4. Production, approvals and revisions
Unless otherwise stated in the quote, each creative stage includes two rounds of revisions. Additional requests, or any substantial change to the initial brief, will be invoiced separately. Written approval (including by email) of a stage constitutes its final acceptance. If the Client gives no feedback within 15 days of the delivery of an item, that item is deemed approved.
5. Intellectual property
The Agency’s creations remain its property until the price has been paid in full. Upon full payment, the Client is granted an assignment of the economic copyrights in the final deliverables, within the limits (media, territory, duration) specified in the quote. Failing such specification, the assignment is granted for the uses expressly provided for in the order. Source files, sketches, unselected concepts and preparatory work remain the property of the Agency, unless otherwise agreed. Third-party elements (fonts, image banks, plugins) are subject to their own licenses.
6. Commercial reference
Unless the Client expressly refuses in writing, the Agency is authorized to mention the Client’s name and to present the work carried out on its behalf as references, in particular on its website, social media and presentation materials.
7. Liability
The Agency is bound by an obligation of means. It cannot guarantee commercial, audience or ranking results. Its liability may only be incurred in the event of proven fault and is limited, for all damages combined, to the amount excluding tax actually paid by the Client for the service concerned. The Agency cannot be held liable for indirect damages, or for the consequences of any non-compliant use of the deliverables by the Client.
8. Confidentiality
Each party undertakes to keep confidential any non-public information disclosed by the other party in connection with the assignment, for its entire duration and for two years after its end.
9. Termination
In the event of a serious breach by either party of its obligations, not remedied within fifteen days of formal notice sent by registered letter with acknowledgment of receipt, the other party may terminate the order as of right. If the Client cancels an order in progress, the work carried out up to the date of cancellation remains payable and the deposit paid is retained by the Agency.
10. Force majeure
Neither party shall be held liable for failure to perform its obligations resulting from a case of force majeure within the meaning of Article 1218 of the French Civil Code.
11. Personal data
Personal data collected in the course of the business relationship is processed in accordance with our privacy policy.
12. Governing law and disputes
These Terms are governed by French law. In the event of a dispute, the parties will first seek an amicable solution. Failing that, the dispute will be brought before the competent courts within the jurisdiction of Marseille.
Last updated: 8 October 2026.